AXIS-Y PHA Resurfacing Glow Peel 50ml

HOW TO USE
Use at night after cleansing on completely dry skin. Apply a thin, even layer and leave on for 10–15 minutes, then rinse thoroughly and continue with a simple moisturiser. Start once weekly; increase to a maximum of twice weekly only if your skin remains comfortable. Do not use in the same routine as retinoids, AHA/BHA exfoliants, benzoyl peroxide or strong pure vitamin C. Wear broad-spectrum sunscreen every morning. Patch test first and never apply to broken, sunburned or actively irritated skin.

RETURNS & REFUND POLICY
Korea2CapeTown Operated by LSF Systems (Pty) Ltd
Website: www.korea2capetown.co.za
Last updated: 21 April 2026

1. Our Promise
At Korea2CapeTown we want you to love what you receive. Every product we stock is 100% authentic, sourced from trusted Korean suppliers, and checked before dispatch. This Returns & Refund Policy explains when and how you can return a product, and when you are entitled to a refund, replacement or repair. It forms part of our Terms and Conditions and is drafted to comply with the Consumer Protection Act 68 of 2008 (CPA) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA). Nothing in this policy is intended to limit any right you have as a consumer that cannot lawfully be limited.

2. Summary of Your Rights
Unused and unopened online purchase: 7-day cooling-off right within 7 days of receiving the goods. Damaged, incorrect or faulty on arrival: report within 7 days and receive a replacement, repair or full refund. Defective, unsafe or not-as-described product: choose refund, replacement or repair within 6 months of delivery under CPA section 56. Opened/used product or allergic reaction: not covered for hygiene and health reasons. Sale/clearance: change-of-mind returns generally excluded; defect rights still apply.

3. 7-Day Cooling-Off Period (ECTA Section 44)
You may cancel an online order within 7 days of receiving it without giving a reason or paying a penalty, provided the product is unused, unopened, sealed, resalable, undamaged and accompanied by proof of purchase. For health and hygiene reasons, opened, used, unsealed or hygiene-seal-broken cosmetic, skincare, body or makeup products cannot be returned, even within 7 days. You pay the direct return cost unless the item was damaged, incorrect or defective. Email info@korea2capetown.co.za within 7 days with your name, order number, items and a note exercising your cooling-off right; wait for our return instructions. Once received and verified, we refund the purchase price within 30 days to the original payment method. Original delivery and unrecoverable payment-gateway/courier fees may be deducted.

4. Damaged, Incorrect or Faulty on Arrival
Contact info@korea2capetown.co.za within 7 days with your order number and clear photos of the item and packaging. Do not discard the product or packaging. After verification, we will at our cost collect and replace the item or refund you in full, including delivery charges, at your election and in line with the CPA.

5. Defective Goods — CPA Section 56 (6-Month Implied Warranty)
Goods must be safe, in good working order and free from defects. Within 6 months of delivery, you may choose a full refund, equivalent replacement or repair where practical. Defects include contamination before shelf-life, a faulty pump/dropper or leaking packaging in normal use, or a formulation materially differing from the brand standard. Not defects: dislike of texture, scent or feel; change of mind after opening; irritation or allergy to a listed ingredient; misuse, incorrect storage or extreme heat; normal natural-ingredient batch variation. Email your order number, defect description and clear photos/video; we may request return for inspection at our cost.

6. Sale, Promotional and Clearance Items
Change-of-mind/cooling-off returns may be excluded where clearly indicated at purchase. Rights for damaged, incorrect and CPA section 56 defective products remain.

7. Allergic Reactions and Sensitivity
We cannot refund a reaction to an ingredient clearly listed on the packaging or product page. Read the full ingredient list and patch test for 24–48 hours, especially with sensitive skin, pregnancy/breastfeeding or prescription topicals. For a serious reaction, stop use, seek medical advice and inform us. Genuine defect/contamination follows section 5.

8. Gift Cards, Kits and Bundled Sets
Gift cards are non-refundable once issued except where required by law. Kits and bundled sets must be returned in full, unopened and in their original outer packaging for cooling-off. If one item is opened, the kit no longer qualifies, although damaged/defective rights remain. Free gifts must be returned with a qualifying order for a full refund or their retail value may be deducted.

9. Order Cancellation Before Dispatch
Email info@korea2capetown.co.za immediately. Where possible we will stop the order and process a refund. Non-recoverable payment-gateway fees may be deducted. Once handed to the courier, section 3 applies.

10. How We Process Refunds
Refunds go to the original payment method. Allow up to 10 business days after return confirmation to reflect and up to 30 days in total under ECTA. If we fail to perform, the full amount paid is refunded within 30 days of notifying you, in line with ECTA section 46(3). Agreed store credit is loaded to your account and does not expire for 12 months.

11. Non-Delivery and Lost Parcels
Contact us if your parcel misses the expected delivery window. We will investigate with the courier. If confirmed lost, we will re-send or refund in full at your election. Courier, weather, load-shedding and events outside reasonable control may cause delays, but we will act in good faith.

12. How to Contact Us About Returns
LSF Systems (Pty) Ltd t/a Korea2CapeTown
Email: info@korea2capetown.co.za
Website: www.korea2capetown.co.za
Include your full name, order number, issue description and relevant photos. We aim to respond within 2 business days.

13. If You Are Not Satisfied
You may refer unresolved complaints to the Consumer Goods and Services Ombud (www.cgso.org.za) or the National Consumer Commission (www.thencc.gov.za). We will engage fully and in good faith.