Korea2CapeTown Operated by LSF Systems (Pty) Ltd Website:
www.korea2capetown.co.za

Last updated: 21 April 2026

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1. About Us and These Terms
This website, www.korea2capetown.co.za (“the Website”), is owned and operated by LSF
Systems (Pty) Ltd, a private company registered in the Republic of South Africa (referred
to as “Korea2CapeTown”, “K2C”, “we”, “us” or “our”).
Trading name: Korea2CapeTown
Legal entity: LSF Systems (Pty) Ltd
Contact: info@korea2capetown.co.za
Registered office: Cape Town, South Africa
These Terms and Conditions (”Terms”) govern your access to and use of the Website and
any purchase of products from us. By using the Website or placing an order, you agree to be
bound by these Terms, our Privacy Policy, our Shipping Policy and our Returns & Refund
Policy, all of which are incorporated by reference.
If you do not agree with any part of these Terms, please do not use the Website or place an
order.
These Terms are governed by the laws of the Republic of South Africa, including (but not
limited to) the Consumer Protection Act 68 of 2008 (”CPA”), the Electronic
Communications and Transactions Act 25 of 2002 (”ECTA”) and the Protection of Personal
Information Act 4 of 2013 (”POPIA”). Nothing in these Terms is intended to limit or exclude
any right you have as a consumer under South African law that cannot lawfully be limited or
excluded.

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2. Eligibility and Your Account
To place an order with us you must:

be at least 18 years old, or be assisted by a parent or legal guardian;
have the legal capacity to enter into a binding contract; and
provide accurate, current and complete information when you register or check out.
You are responsible for keeping your account details, including your password, confidential,
and for all activity on your account. Please tell us immediately if you suspect any
unauthorised use.
We reserve the right, at our sole discretion, to refuse service, close accounts, or cancel
orders where we reasonably believe these Terms or applicable law have been breached, or
where a transaction appears fraudulent.

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3. Products, Descriptions and Authenticity
We stock authentic Korean skincare, body and makeup products sourced from official
Korean brands or trusted authorised suppliers. We do not sell replicas, counterfeits or
factory seconds.
We take reasonable care to ensure that product descriptions, ingredient lists, images and
prices on the Website are accurate. However:
Images are for illustration only. Slight variations in colour, packaging or batch design
may occur, particularly where brands update their packaging.
Korean products often display a manufacture date rather than an expiry date.
Unopened Korean skincare typically has a shelf-life of 24–36 months from manufacture,
and we ship stock that is well within shelf-life. If in doubt, please contact us.
Product availability is not guaranteed. We may limit quantities, discontinue products or
change prices without notice.
We reserve the right to correct any errors, inaccuracies or omissions on the Website at
any time.

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4. Skincare Disclaimer — Important
The information on the Website (including skin quizzes, kit recommendations, blog posts
and product pages) is provided for general educational purposes only. It is not medical
advice and is not intended to diagnose, treat, cure or prevent any medical or skin condition.
Always read the ingredient list and the manufacturer’s instructions before using a

product.
We strongly recommend that you do a patch test on a small area of skin for at least 24–
48 hours before using any new product, especially if your skin is sensitive, you are
pregnant or breastfeeding, or you are using prescription topical medication.
If you experience irritation, discomfort or an allergic reaction, stop using the product
immediately and consult a doctor or dermatologist.
Skincare results vary from person to person and depend on factors outside our control,
including skin state, lifestyle, environment and consistency of use.
To the fullest extent permitted by law, we are not liable for any reaction, irritation or adverse
effect arising from the use of a product purchased from us, provided the product is
authentic and free from manufacturing defect.

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5. Orders and Formation of Contract
Product listings on the Website are an invitation to do business and not a binding offer. A
legally binding contract of sale comes into existence only once:
1. you have placed an order through the checkout process;
2. we have successfully received payment in cleared funds; and
3. we have sent you an order confirmation email (not merely an automated “order received”
acknowledgement).
Before finally submitting your order, you will have an opportunity to review it, correct any
errors and withdraw, as required by section 43(2) of ECTA.
We may, at our reasonable discretion, decline or cancel any order (for example, where a
product is out of stock, where there has been a pricing or description error, where payment
fails, or where we suspect fraud). If we cancel a paid order, we will refund you in full within
30 days, as required by section 46(3) of ECTA.

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6. Pricing and Payment
All prices are in South African Rand (ZAR) and are inclusive of VAT where applicable.
Delivery charges are shown separately at checkout. Free nationwide delivery applies on
qualifying orders over R700, in line with our Shipping Policy.

In the event of an obvious pricing error, we are not obliged to supply goods at the
incorrect price, even after order confirmation. If this happens, we will contact you to
offer the item at the correct price or to cancel and fully refund your order.
We accept the payment methods listed at checkout. Payment is processed by reputable
third-party payment gateways in compliance with applicable security standards. We do
not store your full card details on our systems.

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7. Delivery
Full details are set out in our Shipping Policy. In summary:
We ship nationwide across South Africa using a trusted courier service.
Delivery typically takes 2–3 business days to main centres after dispatch, and may take
longer to outlying or remote areas.
Risk in the goods passes to you on delivery to the address you provided.
You must provide an accurate delivery address and ensure that someone is available to
accept the parcel during business hours.
Where a parcel is returned to us because of an incorrect address or failed delivery
attempts, we may require you to cover re-delivery costs.
In accordance with section 46 of ECTA, we will deliver goods within 30 days of receiving
your order, unless otherwise agreed with you. If we are unable to perform because goods
are unavailable, we will notify you and refund any payment within 30 days.

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8. Returns, Refunds and Cooling-Off
Your rights to return products and receive refunds are set out in full in our Returns &
Refund Policy, which forms part of these Terms.
In summary, as a consumer you are entitled to:
a 7-day cooling-off right under section 44 of ECTA, on unused and unopened
products, subject to certain hygiene exclusions permitted by law;
return of goods that are defective, unsafe, or not as described under sections 55 and
56 of the CPA, within 6 months of delivery.
Please read the Returns & Refund Policy before placing an order.

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9. Promotions, Discount Codes and Gift Cards
Promotions and discount codes are valid only for the period stated, cannot be used in
conjunction with other offers unless expressly stated, and may be withdrawn at any
time.
Each code may only be used as described (for example, once per customer).
Gift cards are valid for the period stated at the time of purchase, cannot be exchanged
for cash and are not refundable once issued, except where required by law.
Sale or promotional items may be excluded from change-of-mind returns; this does not
affect your rights in respect of defective goods.

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10. Intellectual Property
All content on the Website — including text, graphics, logos, images, product photographs,
the “K2C” brand, the skin-state methodology, kit names, and page layouts — is owned by
LSF Systems (Pty) Ltd or our licensors (including the brands we stock), and is protected by
South African and international intellectual property laws.
You may view and download content for your personal, non-commercial use only. You may
not:
copy, reproduce, republish, modify or distribute any content without our prior written
consent;
use any of our trade marks, logos or product names in a way that is likely to cause
confusion or imply endorsement;
scrape, data-mine or use automated tools to extract content from the Website.
Third-party brand names, trade marks and product images remain the property of their
respective owners and are used with permission or on a fair use basis.

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11. User Conduct
When using the Website, you agree not to:
use the Website for any unlawful purpose or in breach of these Terms;

post or transmit content that is defamatory, obscene, infringing, misleading or harmful;
interfere with, probe or attempt to gain unauthorised access to the Website or any
related systems;
submit false reviews, impersonate another person, or use another person’s payment
details without authority.
We may remove content and suspend access without notice where we believe this clause
has been breached.

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12. Reviews and User Submissions
If you submit a review, comment, photograph or other content to the Website or to our
social media channels, you grant us a royalty-free, worldwide, non-exclusive licence to use,
reproduce, publish and adapt that content for marketing and operational purposes. You
confirm that the content is yours, that it is accurate, and that it does not infringe anyone
else’s rights.
We may moderate, edit or remove submissions at our discretion and are not obliged to
publish any submission.

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13. Third-Party Links
The Website may contain links to third-party websites (for example, brand websites, courier
tracking or social media). These links are provided for convenience only. We do not control
and are not responsible for the content, privacy practices or availability of any third-party
site.

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14. Limitation of Liability
Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or
excluded, including liability under the CPA for goods that are unsafe, defective or not of
reasonable quality.
Subject to that, and to the fullest extent permitted by law:
We do not warrant that the Website will be uninterrupted, error-free, secure or free of
viruses.

We are not liable for any indirect, incidental, special or consequential loss (including loss
of profit, loss of data or loss of opportunity) arising from your use of the Website or our
products.
Our total liability to you in relation to any order is limited to the amount actually paid by
you for the products giving rise to the claim.
We are not liable for delays or failure to perform caused by events outside our
reasonable control, including but not limited to acts of God, load-shedding, courier
failures, customs delays, strikes, civil unrest or network outages.

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15. Privacy and POPIA
We process personal information in accordance with our Privacy Policy and POPIA. By
using the Website or placing an order, you consent to the processing of your personal
information for the purposes described in that policy.

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16. Cookies
The Website uses cookies and similar technologies to enable essential functions, remember
your preferences and measure performance. Details are set out in our Cookie Policy. By
continuing to use the Website, you consent to our use of cookies as described there.

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17. Changes to these Terms
We may update these Terms from time to time to reflect changes in our business, the
products we offer, or applicable law. The version in force is the one posted on the Website
at the time you place an order. We recommend that you review these Terms periodically.
Material changes will be notified on the Website or by email where appropriate.

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18. Severability and Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, that provision will be
severed and the remainder of the Terms will continue in full force.
These Terms, together with the Privacy Policy, Shipping Policy, Returns & Refund Policy and
Cookie Policy, constitute the entire agreement between you and us regarding your use of

the Website, and supersede any prior communications or agreements.

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19. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of South Africa. The Western Cape
Division of the High Court, Cape Town, will have jurisdiction over any dispute, subject to
your rights under the CPA to approach the relevant consumer protection forums.
If you have a complaint that we are unable to resolve directly, you may also refer the matter
to:
the Consumer Goods and Services Ombud (CGSO) — www.cgso.org.za
the National Consumer Commission (NCC) — www.thencc.gov.za

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20. Contact Us
LSF Systems (Pty) Ltd t/a Korea2CapeTown Cape Town, South Africa Email:
info@korea2capetown.co.za Website: www.korea2capetown.co.za